{"id":1709,"date":"2025-02-20T12:26:29","date_gmt":"2025-02-20T11:26:29","guid":{"rendered":"https:\/\/www.eadtrust.eu\/how-to-request-an-electronic-certificate\/"},"modified":"2025-02-27T14:42:19","modified_gmt":"2025-02-27T13:42:19","slug":"how-to-request-an-electronic-certificate","status":"publish","type":"page","link":"https:\/\/www.eadtrust.eu\/en\/how-to-request-an-electronic-certificate\/","title":{"rendered":"How to request an electronic certificate"},"content":{"rendered":"<div class=\"vce-row-container\"><div class=\"vce-row vce-element--has-background vce-row--col-gap-30 vce-row-equal-height vce-row-content--top\" data-vce-full-width=\"true\" data-vce-stretch-content=\"true\" id=\"el-7e8014bd\" data-vce-do-apply=\"all el-7e8014bd\"><div class=\"vce-content-background-container\"><div class=\"vce-asset-color-gradient-container vce-visible-all-only\" data-vce-do-apply=\"gradient el-7e8014bd\"><\/div><\/div><div class=\"vce-row-content\" data-vce-element-content=\"true\"><div class=\"vce-col vce-col--md-auto vce-col--xs-1 vce-col--xs-last vce-col--xs-first vce-col--sm-last vce-col--sm-first vce-col--md-last vce-col--lg-last vce-col--xl-last vce-col--md-first vce-col--lg-first vce-col--xl-first\" id=\"el-e2115d8c\"><div class=\"vce-col-inner\" data-vce-do-apply=\"border margin background  el-e2115d8c\"><div class=\"vce-content-background-container\"><\/div><div class=\"vce-col-content\" data-vce-element-content=\"true\" data-vce-do-apply=\"padding el-e2115d8c\"><div class=\"vce-text-block\"><div class=\"vce-text-block-wrapper vce\" id=\"el-26e36c67\" data-vce-do-apply=\"all el-26e36c67\"><h1 style=\"line-height: 1;\"><span style=\"color: #ffffff; font-size: 24pt; letter-spacing: inherit; font-weight: bold; font-style: normal; font-family: helvetica, arial, sans-serif;\">How to request an electronic certificate<\/span><\/h1><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vce-row-container\"><div class=\"vce-row vce-element--has-background vce-row--col-gap-30 vce-row-equal-height vce-row-content--top\" data-vce-full-width=\"true\" data-vce-stretch-content=\"true\" id=\"el-818582cb\" data-vce-do-apply=\"all el-818582cb\"><div class=\"vce-content-background-container\"><\/div><div class=\"vce-row-content\" data-vce-element-content=\"true\"><div class=\"vce-col vce-col--md-auto vce-col--xs-1 vce-col--xs-last vce-col--xs-first vce-col--sm-last vce-col--sm-first vce-col--md-last vce-col--lg-last vce-col--xl-last vce-col--md-first vce-col--lg-first vce-col--xl-first\" id=\"el-f8563ddb\"><div class=\"vce-col-inner\" data-vce-do-apply=\"border margin background  el-f8563ddb\"><div class=\"vce-content-background-container\"><\/div><div class=\"vce-col-content\" data-vce-element-content=\"true\" data-vce-do-apply=\"padding el-f8563ddb\"><div class=\"vce-raw-html\"><div class=\"vce-raw-html-wrapper\" id=\"el-0eb8d9a6\" data-vce-do-apply=\"all el-0eb8d9a6\"><span><span><a href=\"https:\/\/www.eadtrust.eu\/en\/\">Inicio<\/a><\/span><\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vce-row-container\"><div class=\"vce-row vce-row--has-col-background vce-element--has-background vce-row--col-gap-30 vce-row-equal-height vce-row-content--top\" data-vce-full-width=\"true\" data-vce-stretch-content=\"true\" id=\"el-5230ffe7\" data-vce-do-apply=\"all el-5230ffe7\"><div class=\"vce-content-background-container\"><div class=\"vce-asset-background-simple-container vce-visible-all-only vce-asset-background-simple--style-cover vce-asset-background-simple--position-center-bottom\"><div class=\"vce-asset-background-simple\">\n              <div class=\"vce-asset-background-simple-item vcv-lozad\" data-background-image=\"https:\/\/www.eadtrust.eu\/wp-content\/uploads\/2025\/02\/fondo.png\"><\/div>\n              <noscript>\n                <div class=\"vce-asset-background-simple-item\" style=\"background-image: url(https:\/\/www.eadtrust.eu\/wp-content\/uploads\/2025\/02\/fondo.png)\"><\/div>\n              <\/noscript>\n            \n              <div class=\"vce-asset-background-simple-item vcv-lozad\" data-background-image=\"https:\/\/www.eadtrust.eu\/wp-content\/uploads\/2025\/02\/EADTrust-RRRSS-Master.png\"><\/div>\n              <noscript>\n                <div class=\"vce-asset-background-simple-item\" style=\"background-image: url(https:\/\/www.eadtrust.eu\/wp-content\/uploads\/2025\/02\/EADTrust-RRRSS-Master.png)\"><\/div>\n              <\/noscript>\n            <\/div><\/div><\/div><div class=\"vce-row-content\" data-vce-element-content=\"true\"><div class=\"vce-col vce-element--has-background vce-col--md-auto vce-col--xs-1 vce-col--xs-last vce-col--xs-first vce-col--sm-last vce-col--sm-first vce-col--md-last vce-col--lg-last vce-col--xl-last vce-col--md-first vce-col--lg-first vce-col--xl-first\" id=\"el-3e5a4f81\"><div class=\"vce-col-inner\" data-vce-do-apply=\"border margin background  el-3e5a4f81\"><div class=\"vce-content-background-container\"><\/div><div class=\"vce-col-content\" data-vce-element-content=\"true\" data-vce-do-apply=\"padding el-3e5a4f81\"><div class=\"vce-text-block\"><div class=\"vce-text-block-wrapper vce\" id=\"el-b8621bbc\" data-vce-do-apply=\"all el-b8621bbc\"><h2 style=\"line-height: 1;\"><span style=\"color: #ffffff;\"><strong><span style=\"font-size: 18pt; font-family: helvetica, arial, sans-serif; letter-spacing: inherit;\">Here are the steps to obtain an electronic certificate through EADTrust:<\/span><\/strong><\/span><\/h2><\/div><\/div><div class=\"vce-classic-accordion vce vce-classic-accordion-align--left vce-classic-accordion-border-color--b-255-255-255\" id=\"el-e1e1c898\" data-vce-do-apply=\"all el-e1e1c898\" data-active-section=\"1\" data-close-on-click=\"false\"><div class=\"vce-classic-accordion-inner\"><div class=\"vce-classic-accordion-panels-container\"><div class=\"vce-classic-accordion-panels\" role=\"tablist\" aria-label=\"Classic accordion\"><div class=\"vce-classic-accordion-panel\" id=\"el-7e605309\" data-model-id=\"7e605309\" data-vce-content=\".vce-classic-accordion-panel-body\"><div class=\"vce-classic-accordion-section-inner\"><div class=\"vce-classic-accordion-panel-heading\"><a class=\"vce-classic-accordion-panel-title\" href=\"#el-7e605309\" data-vce-target=\"[data-model-id=7e605309]\" data-vce-use-cache=\"false\" data-vce-classic-accordion-element=\"\" data-vce-container=\".vce-classic-accordion-inner\" role=\"tab\" aria-selected=\"false\" aria-controls=\"el-7e605309\" id=\"section-7e605309\"><span>1. Application<\/span><\/a><\/div><div class=\"vce-classic-accordion-panel-body\" role=\"tabpanel\" aria-labelledby=\"section-7e605309\" data-vce-do-apply=\"all el-7e605309\" hidden=\"hidden\" style=\"\"><div class=\"vce-classic-accordion-element-container\" data-js-panel-body=\"\"><div class=\"vce-text-block\"><div class=\"vce-text-block-wrapper vce\" id=\"el-9c8b8acc\" data-vce-do-apply=\"all el-9c8b8acc\"><p><span style=\"color: #ffffff; font-weight: 400; font-style: normal;\">To start the process of creating your electronic certificate, we invite you to contact our support team. You can contact us in different ways: <\/span><\/p><p style=\"padding-left: 40px;\"><span style=\"color: #ffffff; font-weight: 400; font-style: normal;\">Calling to the number +34 91 716 05 05<\/span><\/p><p style=\"padding-left: 40px;\"><span style=\"color: #ffffff; font-weight: 400; font-style: normal;\">By sending us an e-mail<\/span><\/p><p style=\"padding-left: 40px;\"><span style=\"color: #ffffff; font-weight: 400; font-style: normal;\">Completing the form that you will find in the \u201cX\u201d. <\/span><\/p><p><span style=\"color: #ffffff; font-weight: 400; font-style: normal;\">Once we receive your contact information, our team will evaluate your needs and send you all the necessary information and documentation about the certificate you require. We are committed to providing you with a personalized and efficient service, so contact us if you have any questions or need additional assistance at any time. <\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vce-classic-accordion-panel\" id=\"el-550ccc34\" data-model-id=\"550ccc34\" data-vce-content=\".vce-classic-accordion-panel-body\"><div class=\"vce-classic-accordion-section-inner\"><div class=\"vce-classic-accordion-panel-heading\"><a class=\"vce-classic-accordion-panel-title\" href=\"#el-550ccc34\" data-vce-target=\"[data-model-id=550ccc34]\" data-vce-use-cache=\"false\" data-vce-classic-accordion-element=\"\" data-vce-container=\".vce-classic-accordion-inner\" role=\"tab\" aria-selected=\"false\" aria-controls=\"el-550ccc34\" id=\"section-550ccc34\"><span>2. Payment of the certificate<\/span><\/a><\/div><div class=\"vce-classic-accordion-panel-body\" role=\"tabpanel\" aria-labelledby=\"section-550ccc34\" data-vce-do-apply=\"all el-550ccc34\" style=\"\" hidden=\"hidden\"><div class=\"vce-classic-accordion-element-container\" data-js-panel-body=\"\"><div class=\"vce-text-block\"><div class=\"vce-text-block-wrapper vce\" id=\"el-0f66b568\" data-vce-do-apply=\"all el-0f66b568\"><p><span style=\"font-weight: 400; font-style: normal; color: #ffffff;\">Before proceeding with the processing of the certificate, the client must proceed with the payment. This can be done in the following ways: <\/span><\/p><p style=\"padding-left: 40px;\"><span style=\"font-weight: 400; font-style: normal; color: #ffffff;\">By bank transfer to the account specified by EADTrust, from an account in which the customer is listed as the account holder.<\/span><\/p><p style=\"padding-left: 40px;\"><span style=\"font-weight: 400; font-style: normal; color: #ffffff;\">By money order sent to the offices of EADTrust, in which the customer is listed as the holder of the money order.<\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vce-classic-accordion-panel\" id=\"el-732459ec\" data-model-id=\"732459ec\" data-vce-content=\".vce-classic-accordion-panel-body\"><div class=\"vce-classic-accordion-section-inner\"><div class=\"vce-classic-accordion-panel-heading\"><a class=\"vce-classic-accordion-panel-title\" href=\"#el-732459ec\" data-vce-target=\"[data-model-id=732459ec]\" data-vce-use-cache=\"false\" data-vce-classic-accordion-element=\"\" data-vce-container=\".vce-classic-accordion-inner\" role=\"tab\" aria-selected=\"false\" aria-controls=\"el-732459ec\" id=\"section-732459ec\"><span>3. Submission of documentation<\/span><\/a><\/div><div class=\"vce-classic-accordion-panel-body\" role=\"tabpanel\" aria-labelledby=\"section-732459ec\" data-vce-do-apply=\"all el-732459ec\" style=\"\" hidden=\"hidden\"><div class=\"vce-classic-accordion-element-container\" data-js-panel-body=\"\"><div class=\"vce-text-block\"><div class=\"vce-text-block-wrapper vce\" id=\"el-2a35db1b\" data-vce-do-apply=\"all el-2a35db1b\"><p style=\"line-height: 1;\"><span style=\"font-family: helvetica, arial, sans-serif; font-size: 12pt; letter-spacing: inherit; font-weight: 400; font-style: normal; color: #ffffff;\">Once payment is confirmed, an email will be sent with the necessary documentation to continue the certificate creation process.<\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vce-classic-accordion-panel\" id=\"el-75712e2e\" data-model-id=\"75712e2e\" data-vce-content=\".vce-classic-accordion-panel-body\"><div class=\"vce-classic-accordion-section-inner\"><div class=\"vce-classic-accordion-panel-heading\"><a class=\"vce-classic-accordion-panel-title\" href=\"#el-75712e2e\" data-vce-target=\"[data-model-id=75712e2e]\" data-vce-use-cache=\"false\" data-vce-classic-accordion-element=\"\" data-vce-container=\".vce-classic-accordion-inner\" role=\"tab\" aria-selected=\"false\" aria-controls=\"el-75712e2e\" id=\"section-75712e2e\"><span>4. Signing of the contract<\/span><\/a><\/div><div class=\"vce-classic-accordion-panel-body\" role=\"tabpanel\" aria-labelledby=\"section-75712e2e\" data-vce-do-apply=\"all el-75712e2e\" style=\"\" hidden=\"hidden\"><div class=\"vce-classic-accordion-element-container\" data-js-panel-body=\"\"><div class=\"vce-text-block\"><div class=\"vce-text-block-wrapper vce\" id=\"el-3e1dbf66\" data-vce-do-apply=\"all el-3e1dbf66\"><p style=\"line-height: 1;\" data-start=\"0\" data-end=\"369\"><span style=\"font-family: helvetica, arial, sans-serif; font-weight: 400; font-style: normal; font-size: 12pt; letter-spacing: inherit; color: #ffffff;\">Once we have received all the necessary documentation, we will proceed to send you the contract corresponding to your certificate, which will contain all the data you have provided us. We ask you to carefully review the document to make sure that all the information is correct. Once verified, you may proceed to sign the contract as follows: <\/span><\/p><p style=\"padding-left: 40px;\" data-start=\"374\" data-end=\"616\"><span style=\"font-family: helvetica, arial, sans-serif; font-weight: 400; font-style: normal; font-size: 12pt; color: #ffffff;\"><strong data-start=\"374\" data-end=\"395\">On-site signature:<\/strong><\/span><br data-start=\"395\" data-end=\"398\"><span style=\"font-family: helvetica, arial, sans-serif; font-weight: 400; font-style: normal; font-size: 12pt; color: #ffffff;\">You can come to our offices in Madrid to sign the contract in person. It is essential to make an appointment in advance to guarantee your attention. Our address is: <em data-start=\"585\" data-end=\"616\">c\/ M\u00e9ntrida, 6, 28043 Madrid.<\/em> <\/span><\/p><p style=\"padding-left: 40px;\" data-start=\"621\" data-end=\"1247\"><span style=\"font-family: helvetica, arial, sans-serif; font-weight: 400; font-style: normal; font-size: 12pt; color: #ffffff;\"><strong data-start=\"621\" data-end=\"643\">Electronic signature:<\/strong><\/span><br data-start=\"643\" data-end=\"646\"><span style=\"font-family: helvetica, arial, sans-serif; font-weight: 400; font-style: normal; font-size: 12pt; color: #ffffff;\">You also have the option of signing the contract digitally using a qualified signature. You must have a qualified certificate issued by a trusted service provider, which may have been obtained in person, via wallet, videoconference or another method authorized by the eIDAS regulation. For example, you can use your electronic ID. To consult the list of trusted service providers, please visit the following link: <\/span><br data-start=\"1132\" data-end=\"1135\"><span style=\"font-family: helvetica, arial, sans-serif; font-weight: 400; font-style: normal; font-size: 12pt; color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"https:\/\/eidas.ec.europa.eu\/efda\/tl-browser\/#\/screen\/home\" target=\"_new\" rel=\"noopener\" data-start=\"1138\" data-end=\"1246\">List of Trusted Service Providers.<\/a><\/span><\/p><p style=\"padding-left: 40px;\" data-start=\"1252\" data-end=\"1454\"><span style=\"font-family: helvetica, arial, sans-serif; font-weight: 400; font-style: normal; font-size: 12pt; color: #ffffff;\"><strong>Signature before a notary:<\/strong><br data-start=\"1275\" data-end=\"1278\"><\/span><span style=\"font-family: helvetica, arial, sans-serif; font-weight: 400; font-style: normal; font-size: 12pt; color: #ffffff;\">As a third option, it can be legitimised by signing before a notary, who will identify you and attest both your presence and the validity of the signature.<\/span><\/p><p style=\"line-height: 1;\" data-start=\"1456\" data-end=\"1615\" data-is-last-node=\"\"><span style=\"font-family: helvetica, arial, sans-serif; font-weight: 400; font-style: normal; font-size: 12pt; letter-spacing: inherit; color: #ffffff;\">Choose the method that best suits your needs and, should you have any questions or require assistance, please do not hesitate to contact our team.<\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vce-classic-accordion-panel\" id=\"el-f1c9ee68\" data-model-id=\"f1c9ee68\" data-vce-content=\".vce-classic-accordion-panel-body\"><div class=\"vce-classic-accordion-section-inner\"><div class=\"vce-classic-accordion-panel-heading\"><a class=\"vce-classic-accordion-panel-title\" href=\"#el-f1c9ee68\" data-vce-target=\"[data-model-id=f1c9ee68]\" data-vce-use-cache=\"false\" data-vce-classic-accordion-element=\"\" data-vce-container=\".vce-classic-accordion-inner\" role=\"tab\" aria-selected=\"false\" aria-controls=\"el-f1c9ee68\" id=\"section-f1c9ee68\"><span>5. Issuance of the certificate<\/span><\/a><\/div><div class=\"vce-classic-accordion-panel-body\" role=\"tabpanel\" aria-labelledby=\"section-f1c9ee68\" data-vce-do-apply=\"all el-f1c9ee68\" style=\"\" hidden=\"hidden\"><div class=\"vce-classic-accordion-element-container\" data-js-panel-body=\"\"><div class=\"vce-text-block\"><div class=\"vce-text-block-wrapper vce\" id=\"el-6064435e\" data-vce-do-apply=\"all el-6064435e\"><p style=\"line-height: 1;\"><span style=\"font-family: helvetica, arial, sans-serif; font-weight: 400; font-style: normal; font-size: 12pt; letter-spacing: inherit; color: #ffffff;\">Once we have received the signed contract, we will proceed to start the process of creating the requested certificate. During this phase, we will use all the information provided to configure the certificate according to your needs and current regulations. Our team will verify every detail, ensuring maximum accuracy and security in the issuance of the certificate. In addition, we will ensure that any additional aspects or queries that arise during the process are immediately addressed to complete the creation of the certificate in an efficient manner. <\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vce-classic-accordion-panel\" id=\"el-d74f7486\" data-model-id=\"d74f7486\" data-vce-content=\".vce-classic-accordion-panel-body\"><div class=\"vce-classic-accordion-section-inner\"><div class=\"vce-classic-accordion-panel-heading\"><a class=\"vce-classic-accordion-panel-title\" href=\"#el-d74f7486\" data-vce-target=\"[data-model-id=d74f7486]\" data-vce-use-cache=\"false\" data-vce-classic-accordion-element=\"\" data-vce-container=\".vce-classic-accordion-inner\" role=\"tab\" aria-selected=\"true\" aria-controls=\"el-d74f7486\" id=\"section-d74f7486\"><span>6. Notification and delivery<\/span><\/a><\/div><div class=\"vce-classic-accordion-panel-body\" role=\"tabpanel\" aria-labelledby=\"section-d74f7486\" data-vce-do-apply=\"all el-d74f7486\" style=\"\"><div class=\"vce-classic-accordion-element-container\" data-js-panel-body=\"\"><div class=\"vce-text-block\"><div class=\"vce-text-block-wrapper vce\" id=\"el-42fa6be3\" data-vce-do-apply=\"all el-42fa6be3\"><p style=\"line-height: 1;\" data-start=\"0\" data-end=\"187\"><span style=\"font-size: 12pt; font-weight: 400; font-style: normal; letter-spacing: inherit; font-family: helvetica, arial, sans-serif; color: #ffffff;\">Once the process of creating your electronic certificate is finished, we will proceed to deliver it to you through the corresponding method, according to the signature option you have selected:<\/span><\/p><p style=\"letter-spacing: inherit; line-height: 1; padding-left: 40px;\" data-start=\"191\" data-end=\"467\"><span style=\"font-size: 12pt; font-weight: 400; font-style: normal; font-family: helvetica, arial, sans-serif; color: #ffffff;\"><strong data-start=\"191\" data-end=\"241\">Immediate delivery in case of signing in person<\/strong>: If you have signed the contract in person at our offices, you will receive your certificate the same day, by sending you the access codes by SMS.<\/span><\/p><p style=\"letter-spacing: inherit; line-height: 1; padding-left: 40px;\" data-start=\"471\" data-end=\"696\"><span style=\"font-size: 12pt; font-weight: 400; font-style: normal; font-family: helvetica, arial, sans-serif; color: #ffffff;\"><strong data-start=\"471\" data-end=\"519\">Digital delivery in case of telematic signature<\/strong>: If you have signed the contract telematically, you will receive the certificate by e-mail, while the access keys will be sent to you by SMS message.<\/span><\/p><p style=\"letter-spacing: inherit; line-height: 1; padding-left: 40px;\" data-start=\"471\" data-end=\"696\"><span style=\"font-size: 12pt; font-weight: 400; font-style: normal; font-family: helvetica, arial, sans-serif; color: #ffffff;\"><strong data-start=\"700\" data-end=\"734\">Delivery on physical device:<\/strong> If you have requested your certificate on a physical device, it will be sent by registered letter to the address indicated. In addition, you will receive an email confirming the delivery, and the keys of the device will be sent to you by SMS to guarantee the security of the access. <\/span><\/p><p style=\"line-height: 1;\" data-start=\"1024\" data-end=\"1208\" data-is-last-node=\"\"><span style=\"font-size: 12pt; font-weight: 400; font-style: normal; letter-spacing: inherit; font-family: helvetica, arial, sans-serif; color: #ffffff;\">In all cases, we ensure that the delivery is carried out in a safe and efficient manner. If you have any questions or need assistance during the process, please do not hesitate to contact us. <\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>How to request an electronic certificate Here are the steps to obtain an electronic certificate through EADTrust:1. ApplicationTo start the process of creating your electronic certificate, we invite you to contact our support team. You can contact us in different ways: Calling to the number +34 91 716 05 05By sending us an e-mailCompleting the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1709","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to request an electronic certificate - EADTrust<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.eadtrust.eu\/en\/how-to-request-an-electronic-certificate\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to request an electronic certificate - EADTrust\" \/>\n<meta property=\"og:description\" content=\"How to request an electronic certificate Here are the steps to obtain an electronic certificate through EADTrust:1. ApplicationTo start the process of creating your electronic certificate, we invite you to contact our support team. 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